Help and Support

  Help & Support

  •  
  •  
  •  

  •  
  •  

Intro & Profile Setup

October 1, 2020

I encourage you to follow along and set up your profile as you watch this video. The new member portal will centralize your membership experience. You will be able to update your contact info, pay invoices, and view event registrations. I am going to take you through some initial setup today. There are organization accounts and individual accounts, and this is taking you through your individual account setup, although it will apply to both.


Fire Service Community

October 1, 2020

This video reviews Washington's Fire Service Community features and their uses. We will take you through searching on the Fire Service Directory and Associate Member Directory, as well as exploring groups and forums. This video introduces:

  • Fire Service Directory
  • Associate Member Directory
  • Groups
  • Forums
                                                  

Managing your Organization Account

October 1, 2020

This video is for the district secretary or individual who will run the organization profile for their district, RFA, or department. This video shows you how to edit the organization account, manage  personnel in the system, and even pay invoices. This video introduces:

  • Adding Personnel to your Organization
  • Managing Personnel and Their Info
  • Paying and Viewing Invoices

.

                                                   
Contact our office
(360) 943-3880

Review our membership page to see the benefits of membership.                                                     

3